Experts are not enough

13 Dec 2019 7:37 AM | John Heap (Administrator)

What will a group of productivity experts do for you if you want to improve productivity?


Well, the best you can expect is to gain wisdom about best current practice.  That’s the job of an expert - to disseminate the best of current knowledge.


What the experts won ’t necessarily give you is innovation, new thinking and transformational improvement,


For that you need cognitive diversity - you need the views of the experts tempered and enhanced by other who are perhaps creative in other fields.


Cognitive diversity comes from educational, social and cultural diversity - so your recruitment and work assignment process should help you achieve such diversity of employment - not because it is a good thing to do (which it is) but because it can help change the culture, the thinking and the innovation potential of your organisation.


Asking engineers to solve your engineering problems is clearly a good thing to do - but if you sprinkle into your thinking some extra, divergent thoughts from, say, musicians, sports coaches, medical professionals or others with different background and different expertise … you might just hit on a radical solution which will transform performance and productivity.



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